If you have a complaint

Your EarlySteps program will usually do everything they can to meet your needs, but if you have a complaint, there are things you can do.

Things to remember:

  • The IDEA law protects your rights.

  • The LDH must make sure your rights are upheld.

What you can do if you have a complaint: 

  • First, talk to your FSC or the Director of your EarlySteps program. They will try to resolve your concern or tell you who to contact.

  • If that doesn't work, you can file your complaint with LDH.

  • Ask your Families Helping Families Center for help. Each office should have a person from EarlySteps to help when you have a problem.

To learn more, see the other section about your legal rights and the complaint process.

 

Source: LDH, OCDD

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