Intensive Care Coordinators

Once you are getting CBHI services, you can ask for an Intensive Care Coordinator to work with your family.

This person will make sure that your family member gets the services they need.

The coordinator can also help you create a treatment plan. Some services you can get only with the help of the ICC.

What is Intensive Care Coordination?

Watch the video below to learn more.

Flow chart starting with the 'family' leading to 'intensive care coordinator' leading to 'providers, case managers and other supports'.


Source: MassHealth