Keep your eye out for letters!

The most important thing you can do while you wait is make sure you stay on the Registry so you don't miss a chance to accept a Waiver!

What happens when it's finally your turn?

When your name comes up on the Registry, you'll get a letter offering a Waiver.  You may hear people refer to this as the time when your protected date is served.  Basically, it means that your name has come up on the Registry and it's your turn!

* Letters about your place on the Registry will come from Statistical Resources, Inc. (SRI).

 

Image of an exclamation markYou will get a letter every year to confirm that you still want services.
Keep an eye out for this - you will need to respond!

 

You will get a letter every year to confirm that you still want services. Keep an eye out for this - you will need to respond. Make sure to have a written record. Send a letter or email. Respond 'Yes! We still need waiver services. Keep us on the list'

 

Here's what you can do:

  • Watch for any letters from Statistical Resources, Inc. or SRI.

    • *DON'T THROW THEM OUT!

  • Always reply with a phone call and a letter.

  • Confirm that you want to stay on the Registry, and make sure to accept the Waiver if they offer it!

  • Keep records of all communication.

  • Keep a list of the phone calls you make and keep copies of the letters you send. Make sure to include dates on everything and the names of the people you talk to on the phone. This could be important if there is a problem. You want to be able to prove that you replied to their notice, or that you changed your address officially.

We will tell you what to do when you get the letter offering you a Waiver.

 If your address changes:

  • Call the waivers office and tell them you have a new address. Make sure they update your records in the Waivers Registry. Write down the name of the person you talk to.

  • ALSO write them a letter with your change of address. Make sure there's a date on it and keep a copy.

  • You want to make sure you have a record of all your communication with the office! This is so you can prove that you have updated your information and that you still need the services.

 

Source: Families Helping Families of Baton Rouge, OCDD

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